Contact information
Contact Information
Last updated: August 10, 2026
We’re here to help. If you have any questions about your order, products, shipping, returns, or anything else, please feel free to contact us.
Get in Touch
Gel-Nyc
United States
Email: contact@gelnyc-outlet.com
Our customer support team will respond to your inquiry as soon as possible.
Customer Support
For faster assistance, please include your order number and a brief description of your question or concern when contacting us about an existing order.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed
Please allow 1–2 business days for a response.
Order Support
For questions regarding:
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Order status
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Shipping and delivery
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Returns and refunds
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Exchanges
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Damaged or defective products
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Payment issues
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Product information
Please contact us using the email address above.
We appreciate your business and look forward to assisting you.
Gel-Nyc
United States